HKTVmall Terms & Conditions
1. You must log in to HKTVmall account to redeem the HKTVmall e-vouchers.
2. This e-voucher can only be used for online purchases at HKTVmall through its website (www.hktvmall.com) or mobile applications. (This e-voucher is not applicable on shopping in HKTVmall O2O shop, online shopping at HKTV Lite, payment by HKTVpay, transactions made at HKTVexpress, or any add-on app or service).
3. HKTVmall e-vouchers can be redeemed in Macau and used in “Ship to Macau” orders.
4. The redemption code can only redeem the assigned quantity and amount of HKTVmall e-vouchers.
5. The redemption code can only be redeemed once.
6. Once the redemption code is redeemed successfully, the HKTVmall e-vouchers will be sent into your account and it cannot be transferred to other accounts.
7. This e-voucher cannot be used to purchase HKTVmall e-vouchers, Pre-Sale Fruits (O2O Pickup Only), AXA Insurance products, all products in gift card & e-voucher category (including Google Play Gift Code, App Store & iTunes Gift Card and music platform, streaming and gaming gift card).
8. The redemption code/ e-voucher cannot be exchanged to cash or Mall Dollar cash rebate.
9. The redemption code cannot be used to settle any delivery charges and/ or extra charges arising from merchant delivery.
10. No refund or exchange for Mall Dollar will be made for any unused balance of the e-voucher.
11. The e-voucher can only be applied to HKTVmall orders by an individual customer for daily consumption. No bulk purchase or commercial purpose order using e-vouchers is allowed. If any violations are found, orders will be cancelled without notice and without any refund or compensation.
12. Maximum of 10 e-vouchers can be used in each order.
13. Hong Kong TV Shopping Network Company Limited is not responsible for lost or stolen of the redemption code or e-voucher.
14. Terms and conditions is applied for the HKTVmall e-voucher.
15. In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.
