Zalora Terms & Conditions
• Exclusions and Stackability: Applicable on all items except items under beauty, electronics, home and lifestyle categories. Stackable with Brand Vouchers and Bonus Vouchers. Not stackable with other Zalora and Bank/Payment Vouchers.
• Applicability: The e-gift card code can only be used at ZALORA Singapore (on app and on www.zalora.sg), is applicable for multiple transactions until the balance is exhausted or the card expires.
• Returns and Refunds: The e-gift card code is not redeemable for cash and cannot be cancelled. In the event of a return, the refunded amount will be credited back to the voucher code, which can be used for future purchases. Voucher code will not be replaced nor reimbursed if lost, stolen, damaged or expired.
• Validity: E-gift cards are valid for a fixed period from the date of activation. The specific validity will depend on the type of gift card purchased and can be found in the email confirmation received upon purchase.
• Terms of Use: Use of e-vouchers on Merchant site will follow merchant T&Cs. For detailed terms and conditions regarding the use of e-gift cards, please refer to ZALORA’s Terms of Use available at https://www.zalora.sg/terms-of-use/
