Zalora Terms & Conditions
• Exclusions and Stackability: Applicable on all items except items under beauty, electronics, home and lifestyle categories. Stackable with Brand Vouchers and Bonus Vouchers. Not stackable with other Zalora and Bank/Payment Vouchers.
• Applicability: The e-gift card code can only be used at ZALORA Malaysia (on app and on https://www.zalora.com.my ), is applicable for multiple transactions until the balance is exhausted or the e-card expires.
• Returns and Refunds: The e-gift card code is not redeemable for cash and cannot be cancelled. In the event of a return, the refunded amount will be credited back to the voucher code, which can be used for future purchases. E-Voucher code will not be replaced nor reimbursed if lost, stolen, damaged or expired.
• Validity: E-Gift cards are valid for a fixed period from the date of activation. The specific validity will depend on the type of gift card purchased and can be found in the email confirmation received upon purchase.
• Terms of Use: Use of E-Vouchers on Merchant site will follow merchant T&Cs. For detailed terms and conditions regarding the use of gift cards, please refer to ZALORA’s Terms of Use available at https://www.zalora.sg/terms-of-use.
